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Toll-Free: (800) 265-3482
Local: (519) 471-3388
Get access to software and version updates, and have school/division unlimited toll-free customer support. Renew your subscription yearly on the anniversary date of the initial system purchase.
Monday - Friday: 8:30am - 7pm EST
Saturday, Sunday: CLOSED
Tuesday, July 4 - Friday, July 14: 8:30am - 6:30pm EST
Monday, July 17 - Friday, August 18: 8:30am - 5:00pm EST
Monday, August 21 regular Monday - Friday hours resume: 8:30am - 7:00pm EST
Saturday, Sunday: CLOSED
Maplewood is closed for Ontario's statutory holidays (see list here). Hosting911@maplewood.com is monitored for hosting issues on these days.Upcoming Holidays: Closed Monday, July 3rd (Canada Day Holiday) and Monday, August 7 (Civic Holiday).
Browse our database of FAQs * User ID and password required. For additional help, or if you do not have access, please contact our Support team (800) 265-3482
Find every day system answers you need. * User ID and password required. For additional help, or if you do not have access, please contact our Support team (800) 265-3482
Find technical answers quickly. * User ID and password required. For additional help, or if you do not have access, please contact our Support team (800) 265-3482
These brief information sessions to assist you with using Maplewood. * User ID and password required. For additional help, or if you do not have access, please contact our Support team (800) 265-3482
Use the Customer Collaboration website to communicate with our support team and other clients in your province/territory.
Manage your Message IDs (automatically assigned numbers for each new topic of Maplewood correspondence).
Maplewood Computing is committed to accessibility in both software and our website. Under the Windows Control Panel, Ease Of Access there are a number of features that will make computer screens easier to see.
Change the font size in your computer's operating system or browser.
Changing system fonts in Mac OS involves downloading third party software like TinkerTool to make system wide changes, including font size.
Changing font size in a browser varies depending on which one you're using.
Your computer can read aloud text that is printed on the screen.
Narrator is a program that comes with installed with Windows that reads what is displayed on your screen: the contents of the active window, menu options, or the text you have typed.
Apple's VoiceOver is a built in screen reader that lets you interact with your Mac based on spoken descriptions. To start VoiceOver Press Command + F5 and your computer should begin to speak the content of your screen.
There are many text to speech add-ons for your web browser.
There are numerous screen readers available to purchase or for free download. Wikipedia's list of screen readers can help you select an appropriate one for you and your operating system.
Press Ctrl and plus (+) to zoom in. Press Ctrl and minus (-) to zoom out.
Check your monitor settings for any adjustments that may make viewing easier.